Customer Service


  SHIPPING & DELIVERY

Shipping is FREE for all orders over $69. For orders under $69 but more than $30 shipping costs will be $4.99.  For orders less than $30, shipping costs will be $9.99. 

All orders ship within 1 business day of when the order was placed. Wow, now that is fast shipping.


  PRIVACY & SECURITY

Our philosophy and code of conduct are inspired by the Golden Rule: "Do Unto Others As You Would Have Them Do Unto You." We'll take care of you in the courteous and professional manner you expect. Please see our privacy policy page and our terms of service page for more details.


   CONTACT US

Please see our contact page. We will be happy to answer any questions you may have and help to resolve any of your concerns to the best of our ability.


  Return Policy

We will refund all orders in full for any product returned in good condition to:
Simpalo Snacks, LLC
ATTN: Returns
2649 East Mulberry Street #14
Fort Collins, CO 80524


  ORDERING

You may place orders by calling us at: 877-671-2106or by using our easy online ordering process. Once you order, you will be able to modify, skip deliveries, or cancel at anytime. 

Multiple Office Locations? No problem, either make a separate order per location (you can use the same email, or different if you want each office manager to receive shipping information). Or, you are welcome to email or call us, and we will set up your account for you.