Customer Service


Shipping is FREE for all orders over $76. For orders under $76 shipping charges will be $10.99.  


Our philosophy and code of conduct are inspired by the Golden Rule: "Do Unto Others As You Would Have Them Do Unto You." We'll take care of you in the courteous and professional manner you expect. Please see our privacy policy page and our terms of service page for more details.


Please see our contact page. We will be happy to answer any questions you may have and help to resolve any of your concerns to the best of our ability.

  Return Policy

We will refund all orders in full for any product returned within 45 days in good condition to:
Simpalo Snacks, LLC
ATTN: Returns
2649 East Mulberry Street #14
Fort Collins, CO 80524


You may place orders by calling us at: 800-519-9332or by using our easy online ordering process. Once you order, you will be able to modify, skip deliveries, or cancel at anytime. 

Multiple Office Locations? No problem, either make a separate order per location (you can use the same email, or different if you want each office manager to receive shipping information). Or, you are welcome to email or call us, and we will set up your account for you.

 ADA Accessibility Statement

We try to make our website accessible to as many people as possible.

See Our Accessibility Statement